The Proving Ground Guide¶

This document is the essential Proving Ground (PG) overview and setup guide. It includes the details on what a PG is, who can have one, how to request it, how to onboard it, access it, and manage it.

Overview¶

The Proving Ground (PG) was created to provide Omnissa's valued partner organizations with a single lasting testing and demonstration environment for Omnissa Workspace ONE and Horizon Cloud Service SaaS products.

Available to active partners, employees, and Tech Insiders, a PG is a non-expiring, unrestricted, enterprise SKU’d Workspace ONE and Horizon Cloud environment with a GA codebase. Authorized and provisioned by TestDrive, the PG is identical to a production environment, lives in the Omnissa cloud, and is accessed through a dedicated Omnissa Connect organization.

Every PG is provisioned with the following fully functional, full-access products, all hosted in Omnissa’s production cloud:

Note

Horizon Cloud Service consists of the Control Plane and the Universal Console. You need your own Capacity Provider and pod.
Mobile Threat Defense is not currently available in a Proving Ground. However, if you require MTD, it can be added. Contact your Omnissa pre-sales representative for details.

Prerequisites¶

Eligibility

Only active Omnissa partner employees, Omnissa employees, or Omnissa Tech Insiders are permitted to request a PG.

Omnissa Account

An Omnissa Account is required to own an Omnissa Connect organization. Review your user type below for specifics.

Omnissa PartnerOmnissa EmployeeOmnissa Tech Insider

A partner employee must have an Omnissa Account based on the partner organization's email domain (no suffixes). Get an Omnissa Account here.

An Omnissa Account (OA) with your username@omnissa.com email address is separate from your federated corporate account. Get an Omnissa Account here. When logging in to Omnissa Connect, choose SSO as it supersedes your OA for authentication.

Registered Tech Insiders should already have an Omnissa Account. During the login process, your email address will undergo Tech Insider validation. After you're verfied as a TI, you’ll be permitted to access the PG request.

Knowledge

PG owners need a solid understanding of managing Omnissa Connect organizations as well as configuring and administering Workspace ONE services and Horizon Cloud products.

Email Delivery

Your network must deliver email from *.workspaceone.com to your inbox.

Proving Ground Setup¶

PG setup is a one-time procedure authorized by TestDrive and consists of two brief parts: request and onboarding. You first request a PG in TestDrive, and then subsequently onboard the environment into a new, dedicated Omnissa Connect organization. After onboarding is completed, the PG is managed and accessed through its dedicated Omnissa Connect organization.

PG Onboarding Success

Do not begin until you can complete the entire process uninterrupted. Finish both parts right away. Onboarding is the primary part and is time-sensitive. The complete process should take no more than a few minutes total.

PG Request¶

Warning

Don't request without completing the onboarding part. Onboarding is a quick, guided Omnissa Connect process.

1. Log in to TestDrive and go to DIY → Proving Grounds.

Go to DIY → Proving Grounds. TestDrive authentication is by Omnissa Connect. Use either SSO (all employees and federated partners) or your Omnissa Account.

Review the Proving Ground tile's presented information.

Locate the “request access” toggle on the tile.

Partner Experience

The initial partner user who requests/onboards the PG becomes their team's PG owner. Subsequent partner users experience a functional change in the PG tile where the PG owner is displayed in a modal along with an 'email owner' button which sends a preformatted email notification. The owner, in turn, inivtes the requesting user to the Omnissa Connect organization. Simply put, in the existing Omnissa Connect organization, the owner adds their other team members, which is standard Omnissa Connect organization management practice.

Click the toggle switch to make the PG request.

2. Review the Proving Ground Disclaimer.

CAREFULLY READ THE PRESENTED PROVING GROUND DISCLAIMER AS IT CONTAINS CRITICAL INFORMATION REGARDING SERVICE SUPPORT AND PROPER PG USAGE. YOUR ACCEPTANCE OF THE DISCLAIMER'S CONDITIONS IS REQUIRED TO PROCEED.

PG Onboarding¶

Warning

In the following steps you are setting up a new Omnisssa Connect organization that contains the PG's services. Carefully, follow each step.

3. Find the invitation email and copy the "Get Started" link.

After making the request, in a few moments, you will receive a "Get Started with Workspace ONE" invitation email from the Workspace ONE Team.

Copy the "Get Started" link.

4. Log in to Omnissa Connect using the invitation link.

SSO Sign-in

If your directory is federated use SSO to sign in. If Omnissa Connect directs you to link your Omnissa Account, you'll need to link it prior to onboarding.

Launch the invitation URL and sign in to Omnissa Connect either with your Omnissa Account or SSO.

5. Create a new Omnissa Connect organization.

Create a new Omnissa Connect organization.

✅ Select ‘New organization’.

❌ Do NOT add to Existing organization.

Next, give the organization a unique friendly name...agree to the Omnissa Terms of Service...and save.

6. Leave the Workspace ONE Access URL as is...or customize it.

Before you customize the Access tenant URL READ THIS.

7. Accept prompts to complete the setup.

You should land in Omnissa Connect at the PG organization level. Pay attention to the notification bars at the top of the window as they may be relevant to your immediate experience.

MTD Info

By default, the Mobile Threat Defense (MTD) tile is present, however the MTD service is not currently available to a PG. If you require MTD, a tenant can be enabled through the MTD team. Contact your MTD pre-sales representative for more information.

Under Launch Services, each service is accessed. Clicking the tile will SSO your account into the service.

To validate the SSO, for example, click the Intelligence tile to access the Intelligence tenant.

8. Onboard Horizon Cloud Service.

Horizon Cloud Service provisioning may take a few extra moments. Check the notification banners for status.

When Horizon Cloud is ready, upon first launch of Horizon Cloud, choose your region and agree to the Terms.

9. Add additional owners to your Omnissa Connect PG organization.

Managing Omnissa Connect Owners

Managing Omnissa Connect organization owners is a practice rather than a step. To maintain proper and desired access to the PG, reference Managing Your Omnissa Connect Organizations.

The user who makes the PG request is the owner—the sole owner—of the Omnissa Connect organization. Here you can add trusted coworkers as owners to your PG organization, either to share ownership responsibilities or as a backup owner to prevent losing PG access altogether. Again, reference Managing Your Omnissa Connect Organizations.

Go to the Omnissa Connect organizational level. You should see Omnissa Connect in the upper left.
In the left-hand menu, go to Administrator Access > Administrators.
Click Add. Enter the desired owner's email(s).
Assign organizational role: Owner
Click lower right Add.

Note

When adding the organization "Owner" role, "Super Admin" is automatically selected for all downstream services. You do not need to set individual service roles when adding an owner.

The newly invited owners will receive an email to join the organization.

The PG setup is complete!

Success After Onboarding¶

A Proving Ground consists of production services that operate within production environments and data centers. Each Omnissa service is managed and supported by its dedicated product support team. TestDrive acts as the broker for the Omnissa cloud environment and provides support for setup requests.

Partners should contact their Omnissa representative to facilitate technical product support. Otherwise, the services are self-supported, as stated in the Proving Ground Disclaimer.
Omnissa employees should follow proper internal product support channels. If you need assistance, reach out to your lead or a senior team member.

A PG is intended to be a lasting demo environment. Therefore, environment resets are not generally supported. Again, since a PG is comprised of production services running GA code, if you think you've encountered an issue, be sure to contact the appropriate Omnissa product team for proper triage.

Partner PG owners manage all other owners, service super admins, and all members in their organization. As noted throughout the PG guide, an understanding of Managing Your Omnissa Connect Organizations will prevent common user access issues and save time. Always refer to Omnissa product documentation in docs.omnissa.com.

Mobile Threat Defense (MTD) is not available by default in a PG. However, MTD can be requested from MTD product management. If you require the MTD service in a PG, reach out to your MTD pre-sales or product management contact for details on obtaining an MTD tenant.

Workspace ONE Assist is integrated into UEM. Assist is NOT launched from the Omnissa Connect tile. To use Assist, reference Assist product documentation.